1. Who we are
This website, jasauto.jp, is run by DOKOLINK CO., LTD., Nunome 368-7, Toyama City, Toyama 930-2233, Japan. In this policy, "we" means DOKOLINK CO., LTD.. You can contact us at or by phone at 076-456-7603.
2. What information we collect
- Contact form: your name, company, email address, WhatsApp or phone number, how many vehicles you sell each month, the services you are interested in, and your message. The form also records the page you started from and, if you came from an advertisement or a tagged link, the name of that campaign.
- Tool sign-up form: your email address and the tool you are interested in.
- Messages you send us by email, phone, WhatsApp or the live chat on this website. For the live chat this can include your name, email address, country and the page you were on, if you give them or your browser sends them.
- Technical data: like most web servers, ours records basic data such as your IP address, browser type and the pages requested, to keep the website safe and working.
- Spam protection: the contact form uses Google reCAPTCHA. It checks whether the form is filled in by a person or by a program, and for this it receives data such as your IP address, browser and device details, and how you move the mouse or touch the screen on the form.
- Search data: we use Google Search Console and SEO tools such as Ahrefs to see how people find this website in search engines. This data is about search words, pages and countries in total. It is not about you personally.
3. How we use it
- To reply to your request and prepare a quote or a demo.
- To tell you when a tool you signed up for is ready.
- To keep the website secure, to stop spam and abuse, and to fix problems.
- To understand how the website is found in search engines and to make it better.
- To see which advertising and which pages bring us contacts.
We do not sell your personal information.
4. Who we share it with
We share information only with service providers who help us run the website, and only as far as needed for that work:
- Google LLC (reCAPTCHA and Google Search Console; and, only if you accept cookies, Google Tag Manager, Google Analytics and Google Ads).
- Crisp IM SAS (the live chat).
- Ahrefs (SEO tools), if we use it. It works with public data about the website and not with your messages.
- Our email and hosting providers.
We may also share information when the law requires it.
5. Transfer to other countries
Some of these providers are based in, or store data in, other countries, for example France (Crisp) and the United States (Google). By using the contact form or the live chat you understand that your information can be handled outside Japan. We choose providers that state they protect personal data. You can read their policies here: Crisp and Google.
6. How long we keep it
We keep your information for as long as we need it for the purpose above, and then we delete it.
7. Your rights
You can ask us to tell you what information we hold about you, to correct it, or to delete it. Please write to . We handle personal information in line with Japan's Act on the Protection of Personal Information.
8. Cookies and similar technologies
Some cookies are needed for the website to work. Others measure visits and the results of our advertising, and we use them only if you accept them. These services can store small files or similar data in your browser:
- Live chat (Crisp): the chat window is provided by Crisp IM SAS. It uses a cookie or similar browser storage to remember your conversation when you come back, and it can show us basic details such as your country and the page you are on. If you write to us in the chat, we receive your messages and any details you give us, and we use them only to answer you. Crisp handles this data for us under its own privacy policy.
- Google reCAPTCHA: it can use cookies and read data from your browser to tell people from programs. This site is protected by reCAPTCHA, and the Google Privacy Policy and Terms of Service apply.
- Measurement and advertising (Google): if you press Accept in the cookie box, we use Google Tag Manager, Google Analytics and Google Ads. They use cookies to count visits, to see which pages and advertisements lead to a contact, and to show our advertisements. They receive data such as your IP address, your device and browser, the pages you visit and the advertisement you clicked. If you press Decline, they do not set these cookies. We remember your choice in this browser for six months. You can change it at any time with “Cookie settings” at the bottom of every page. In the Google Privacy Policy you can read how Google uses data.
Apart from this, we do not use other advertising tools on this website. You can delete or block cookies in your browser settings. If you do, the chat may not remember your conversation. If we start using other tools that store data in your browser, we will update this page.
9. Websites of our clients
Car exporters who use JAS run their own auction websites on their own addresses. Those companies are responsible for the information their clients enter there, and they have their own privacy policies.
10. Security
We take reasonable steps to protect your information from loss, misuse and unauthorized access.
11. Changes to this policy
We may update this policy from time to time. The date at the top of this page shows when it was last changed.